Costco Return Policy

I bought a Delonghi portable AC unit from Costco last month.  It worked well enough when new.  Only a month later and not so good now.   It is 70° outside and the AC has been running on High for the last 2 hours and my bedroom is only slightly cooler than the rest of the apartment, much less being close to downright chilly.

A big part of the reason that I shop at Costco and try to buy my electronics there is for their return policy.  All I have to do is get the purchase back to any Costco return desk and show my membership badge to get my money back for 90 days if I don’t like it and for a year it is defective.

I am grateful for Costco’s easy return policy especially when compared with most other box stores.  It took 90 minutes to buy a cell phone at Best Buy two years ago—I can’t imagine trying to take that back—OMG!